When You Create an Account with Us
Our site's registration form asks you to give us contact information, including your billing address, shipping address, credit card information, and email address. You may supply as much or as little of this information as you like. We use the information provided to facilitate any subsequent orders.
When You Place an Order
Specific information is needed to fulfill your order including your billing address, shipping address, credit card information and email address so that we can send you an email confirmation with shipping details. We will also use the information to contact you if there are questions pertaining to your order. We may also use the information to contact you on our products and services to assist you with building your new home.
All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet. None of our customers have ever reported fraudulent use of a credit card as a result of purchases made at Direct from the Designers. If you have any questions or concerns, please feel free to call us at 877-895-5299 and we'd be happy to assist you.